Nelnet
Education Planning

“Kirk was charged with the stabilization and scalability improvements to our new core SOA components that supported the enterprise.  Improvements to the ESB, data access and services tier were imperative to help us meet customer service levels, reduce unnecessary down time, and provide proper change management of our new software. Kirk immediately sought a thorough understanding of the company’s needs, the current state of the software and then developed an action plan. The action plan was used to communicate the changes and timeline of the project to management and provide consistent measure ageist progress. At each milestone Kirk would conduct a meeting to bring the management team up to date on the progress of the project and what could be expected during the drive to the next milestone. Kirk’s knowledge and guidance was instrumental in the successful launch of our new enterprise SOA software infrastructure just in time for the student lending season.”

Chris Simmons
Architect,  Nelnet

Acosta
Sales and Marketing

“I have always relied on Kirk to solve .NET performance and scalability issues in our large applications. For years, Kirk has tackled extremely challenging performance problems in transactional as well as analytics systems, and has always proven to be up to the task. Where other software architects have failed, Kirk has not only met but exceeded user expectations of enterprise application performance.  Every time we are developing or enhancing critical business applications, I ask Kirk to ensure that the performance and scalability of the application will be world class. Thank you, Kirk!”

Scott Ewers
VP of Applications Delivery,
Acosta Sales & Marketing

Fortegra
Financial

“Before  Kirk  was charged with the stabilization and performance improvement of our customer service application (Customer Connect) the application would crash multiple times a week and not perform to our customers contractual SLA agreements. Once Kirk was engaged he quickly analyzed the system, created a resolution plan that included a detailed iterative process of problem identification, mitigation, and verification that could be communicated to management and used by the execution team. At each leg of the project Kirk kept the management team well informed of the progress and any adjustments that needed to be made to the plan, timeline or resources required.”

Kirk Hale
CIO,
Fortegra Financial